PRIVACY POLICY – life7mall.com

Company Name: The Lead Empire L.L.C-FZ

Website Name: life7mall.com

Website URLhttps://life7mall.com

Business Type: Online Retail Store / E-commerce Platform

Products Sold: Physical consumer goods and lifestyle products

Delivery Area: European Economic Area (EEA) and selected international destinations

Payment Methods: Cash on Delivery (primary method), additional payment methods where available

Email Supportinfo@life7mall.com

Customer Support Hours: Monday – Friday, 09:00 – 18:00 (CET)

Company Address: Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates

Country of Registration: United Arab Emirates

Order Processing Time: 1–2 business days

Return Window: 30 days from delivery

Effective Date: Dec 23, 2026

This Privacy Policy explains how personal data is collected, used, processed, stored, and protected when users visit or interact with life7mall.com.

The company is committed to protecting personal data and ensuring transparency regarding the processing of information in accordance with applicable data protection regulations, including

• Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR)

• Directive 2002/58/EC – ePrivacy Directive

• Applicable national data protection laws within the European Economic Area

This document explains the categories of personal data processed, the legal basis for processing, data retention practices, and the rights available to individuals under applicable data protection legislation.

DATA CONTROLLER INFORMATION

The data controller responsible for processing personal data collected through the website is

The Lead Empire L.L.C-FZ

Address

Meydan Grandstand

6th floor

Meydan Road

Dubai

United Arab Emirates

Emailinfo@life7mall.com

Phone: +971 4 876 5421

As the operator of life7mall.com, The Lead Empire L.L.C-FZ determines the purposes and means of processing personal data collected through the website.

LEGAL BASIS FOR DATA PROCESSING

Personal data is processed in accordance with Article 6 of the General Data Protection Regulation (GDPR).

Processing activities may rely on one or more of the following legal bases

Contractual Necessity – Article 6(1)(b)

Processing is necessary for the performance of a contract or to take steps prior to entering into a contract, such as

• Processing orders

• Delivering products

• Handling returns or refunds

• Providing customer support

Legitimate Interests – Article 6(1)(f)

Processing may occur where the company has a legitimate interest in operating and improving its services, including

• Website performance monitoring

• Fraud prevention

• Customer service management

• Security protection

Consent – Article 6(1)(a)

Certain processing activities require explicit user consent, particularly for

• Marketing communications

• Analytics cookies

• Advertising cookies

Users may withdraw consent at any time.

Legal Obligation – Article 6(1)(c)

Processing may be required to comply with legal obligations, including

• Accounting regulations

• Tax obligations

• Legal compliance requirements

TYPES OF PERSONAL DATA COLLECTED

The company collects different categories of personal data depending on how users interact with the website.

Personal data may include

• Full name

• Email address

• Phone number

• Delivery address

• Billing information

• Order details

• Communication records

This data is necessary to process transactions and provide services to customers.

DATA COLLECTED DURING ORDERS

When a customer places an order, the following personal information may be collected

• Customer name

• Contact email

• Phone number

• Shipping address

• Order details

• Delivery instructions

This information is required to process and deliver the order.

Without this data, the company cannot fulfill purchase transactions.

DATA COLLECTED AUTOMATICALLY

When users visit the website, certain information may be collected automatically through website technologies.

Automatically collected data may include

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Date and time of access

• Navigation patterns

This information helps improve website performance, security, and usability.

DATA COLLECTED THROUGH COOKIES

Cookies and similar technologies may collect information regarding user interactions with the website.

This data may include

• Session identifiers

• User preferences

• Browsing behavior

• Website usage statistics

More information about cookies is available in the Cookie Policy published on the website.

DATA RETENTION PERIODS

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

Typical retention periods may include

• Order data: retained for accounting and legal compliance purposes

• Customer support communications: retained to resolve inquiries and improve services

• Website analytics data: retained for statistical analysis and system improvement

Once the retention period expires, personal data is securely deleted or anonymized.

THIRD-PARTY PROCESSORS

To operate the website and provide services, the company may share limited personal data with trusted third-party service providers.

These providers may include

• Logistics and courier companies

• Payment processing providers

• IT infrastructure providers

• Analytics service providers

All third-party processors are required to process personal data only in accordance with contractual obligations and applicable data protection laws.

DATA SECURITY MEASURES

The company implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Security practices may include

• Secure HTTPS encrypted website connections

• Access control systems

• Data storage security procedures

• Monitoring systems to detect unauthorized access

Despite these safeguards, no online system can guarantee absolute security.

Users are encouraged to protect their personal credentials and devices.

INTERNATIONAL DATA TRANSFERS

Due to the international nature of the company’s operations, personal data may be processed outside the European Economic Area.

When international data transfers occur, appropriate safeguards are implemented to ensure that personal data remains protected in accordance with GDPR requirements.

Such safeguards may include

• Contractual data protection clauses

• Security protocols and compliance procedures

CUSTOMER RIGHTS UNDER GDPR

Individuals located within the European Economic Area have several rights under Articles 12–23 of the GDPR.

These rights include

Right of Access

Individuals may request confirmation of whether their personal data is being processed and obtain a copy of that data.

Right to Rectification

Individuals may request correction of inaccurate or incomplete personal data.

Right to Erasure

Also known as the “right to be forgotten,” individuals may request deletion of personal data under certain conditions.

Right to Restriction of Processing

Individuals may request limitation of data processing in certain situations.

Right to Data Portability

Individuals may request that their personal data be transferred to another service provider in a structured format.

Right to Object

Individuals may object to certain types of processing, including marketing activities.

Right to Withdraw Consent

Where processing is based on consent, individuals may withdraw consent at any time.

RIGHT TO LODGE A COMPLAINT

Individuals who believe their personal data has been processed in violation of data protection laws may lodge a complaint with the relevant supervisory authority.

For residents of the European Union, complaints may be submitted to the data protection authority of the country where the individual resides.

CHILDREN’S DATA

The website is not intended for individuals under the age of 18.

The company does not knowingly collect personal data from minors.

If personal data from a minor is identified, it will be deleted promptly.

POLICY UPDATES

This Privacy Policy may be updated periodically to reflect changes in

• Legal requirements

• Data processing practices

• Website functionality

The updated version will be published on the website with the revised effective date.

Users are encouraged to review the policy regularly.

CONTACT INFORMATION FOR PRIVACY MATTERS

For questions regarding personal data processing or to exercise GDPR rights, individuals may contact